How can I rent a vehicle?

It's easy: enter your preferred pick-up location and date to see which vehicles are available. Then all you have to do is choose your desired one and confirm the reservation.

Will the vehicle I reserve be the same as the one I pick up at the retailer?

Yes, you will be able to drive a car of the same model and features you have chosen: transmission, fuel type, power, number of seats, insurance, fuel policy and environmental label.

Where and when can I pick up the vehicle?

You can pick up and return your rental vehicle on the dates and times specified while making your reservation.

When do I have to provide my credit card details?

When you go to the retailer to pick up the car, the retailer will ask you to provide a valid credit card to block a guarantee for the duration of the rental time.

What documents do I need for the vehicle rental?

When collecting the vehicle, you must present the following documents:

• a valid domestic driving licence for the respective vehicle class
• a valid identity card or passport
• a valid credit card

If you are unable to present all the above documents, or they are not valid at the time of collection, the reservation will be cancelled and the retailer could apply the cancellation fee (according to the rate for one day's rental).

May I present a driving licence from another country?

Yes, but it will depend on the country of expedition. Driving licences from European Union countries are valid in Belgium. Driving licences from non-EU countries will also be accepted as long as they have a valid visa at the time of rental (except Switzerland). Non-EU citizens residing in the European Union for more than 6 months must present an EU driving licence.

Can I cancel a reservation?

You can cancel your reservation through your Jaguar & Land Rover RENT website account and/or selected retailer. You will find their contact details in your user account under reservation information or in the email with your booking confirmation.

How do I change a reservation?

You can make changes to your reservation through your Jaguar & Land Rover RENT website account and selected retailer. You will find their contact details in your user account under reservation information or in the email with your booking confirmation.

What is the maximum time I can book a vehicle?

For private and business customers, the maximum rental period is six (6) months.

Can I include another driver in the rental contract?

Yes, you can, as long as the retailer accepts this at the time of collection of the vehicle. In the event that the vehicle is driven by another person who is not authorised by the retailer, there will be an additional charge.

Can I also rent accessories for the vehicle?

Yes, but please contact the Jaguar & Land Rover RENT retailer with whom you have booked the vehicle as far in advance as possible.